Refund policy

Returns & Refunds

We want you to be confident in your purchase. You may request a return within 7 days of delivery.

Eligibility
Items must be unused, in their original condition and packaging, with proof of purchase. Before sending anything back, email edenecom01@gmail.com with your order number and reason for return. Returns sent without approval may not be accepted.

Wrong, damaged or defective items
Please contact us within 48 hours of delivery and include clear photos or video of the item and packaging. If we confirm an error or defect, we will arrange an appropriate replacement or refund.

Change of mind or wrong model selected
The customer is responsible for return shipping. Original delivery charges are non-refundable. Please check your iPhone model carefully before ordering.

Exchanges
Once an approved return is received and inspected, we can arrange an exchange subject to stock availability. Any price difference and applicable delivery charges may apply.

Refunds
Approved refunds are processed after inspection. Depending on the original payment method, the refund may be returned to that method or issued by bank transfer or store credit. Processing times vary by payment provider.

Exceptions
Used, damaged, altered, final-clearance or personalized items cannot be returned unless they arrived defective or incorrect.

Questions
Email edenecom01@gmail.com and include your order number. This policy does not limit any rights available under applicable law.